Deliveries

ALL PRICES ARE SHOWN IN NEW ZEALAND DOLLARS

You should receive your order in approximately 3 - 7 working days. Please add NZD$6.00 fee for shipping and handling within New Zealand and NZD$17.00 outside New Zealand.

Please note: Delivery to a rural area in New Zealand will incur an extra fee of $3.50

International customers will be responsible for local duties and taxes.

Stock Availability

If an item is out of stock, you will be notified as soon as possible

Product Descriptions

Please note: Some colours may vary slightly from how they appear on your monitor

Returns and Exchanges

We want you to love what you've ordered. If something isn't right, let us know and we'll try and fix it.

Returns and exchanges are accepted on items that are unworn, unwashed, in new condition. All claims should be made within 14 days of receipt of goods. Pending return approval, all refunds will be given in the same method of original payment. Shipping and handling is not refundable. Sale merchandise is Final Sale.

Where do I send my return or exchange?

Please send your return or exchange to:

Journey Essentials
P O Box 37-437
Parnell
Auckland
New Zealand

Privacy

Your privacy is our priority. This is our private website, and your personal details will not be given or sold to anyone. Please feel free to call or fax through your order if you would prefer. We would however recommend that you try online shopping - it is quicker, safer and advises you of stock availability.